Welcome to AwayPay!

To ensure you get the most out of your AwayPay experience, including access to your upcoming trip information and allowances, it's important to import your roster into our system.

Please Note: Before proceeding with the steps below, make sure you have signed up for AwayPay, received a confirmation email, and activated your account. You will receive an additional email with instructions to complete the setup guide once your account is active.

By completing these steps, you'll enable AwayPay to automatically update and track your roster, ensuring your dashboard always displays your latest trip information.
Welcome aboard! We're excited to help you manage your schedule and allowances more efficiently with AwayPay.

Importing Your Roster into AwayPay

Step 1 - Access Your Roster in webCIS
  1. Log in to webCIS.
  2. Navigate to the Roster > Send My Roster page from the navigation bar.
Step 2 - Send Your Roster to AwayPay
  1. In the "Send My Roster" section, enter our email address: rosters@fly.awaypay.com.au.
  2. Click "Send Roster" to forward your latest roster to AwayPay.
Step 3 - Repeat for Multiple Rosters
If you have more than one roster, repeat Step 2 for each by selecting them from the dropdown menu to ensure all your schedules are imported.
Log in to webCIS

Keeping Your Roster Up-to-Date

Step 4 - Update Notifications
  1. To automatically update your roster in AwayPay with any changes, enter rosters@fly.awaypay.com.au in the "Send My Roster Updates" email field.
  2. Click "Save". This action ensures any changes to your roster are reflected in your AwayPay account.
Log in to webCIS

For RosterSMS Users

If you're utilising RosterSMS in conjunction with AwayPay, follow this alternative procedure since the RosterSMS system will already be using the primary email field in webCIS for roster updates:
Step 5 - Ensure Your Roster is Sent to AwayPay
Make sure you have completed Steps 1 through 3 to send your roster to AwayPay.
Alternative Procedure to Step 4: Configuring RosterSMS for AwayPay
  1. Log into your RosterSMS account. This is necessary as Qantas' webCIS system permits only one email address for roster forwarding.
  2. Navigate to Settings > General.
  3. In the Secondary Email Address field, enter rosters@fly.awaypay.com.au. This configuration ensures that RosterSMS forwards your roster to AwayPay for automatic updates.
RosterSMS